Please read below for information regarding changes to our office policies in light of the COVID-19 (coronavirus) pandemic.
GREAT NEWS!!!!
We are moving back to our home office at 460 Crosskeys Office Park on Friday June 26th!!!
We will be closed on FRIDAY JUNE 26th, but our phones will remain open from 8am-10am. As always, we will have a physician oncall for any urgent matters. We expect to resume appointments on Saturday June 27th.
We cannot wait for our patients to see our newly renovated office and share in our excitement for the future of Fairport Pediatrics!
Please CALL our office if:
You or anyone in your household has traveled in the last 14 days
Or
You or anyone in your household has been in direct contact with someone who has lab confirmed COVID-19.
If you answered YES to either of these questions, PLEASE DO NOT COME TO THE OFFICE. Please call our office and one our triage nurses or physicians will direct you on how to proceed.
During the current State of Emergency:
- We will offer telemedicine visits for certain appointment types. Please see information regarding how to do a telemedicine visit with your doctor here.
- All well child visits and all non-sick follow-up visits will be scheduled between 8am and 12pm.
- Our office will be closed from 12-1pm for cleaning and will also be thoroughly cleaned at the end of the day.
- All sick visits will be seen between 1pm and 5pm.
- If your child is scheduled for a visit during well hours but you or your child is experiencing fever, cough or other respiratory symptoms please call to our office for a new appointment time.
- We are strongly urging families to limit other family members accompanying well or sick visits in order to comply with social distancing.
- In order to further limit possible exposure to others if you have a cough or fever you may be asked to wait in your car until a nurse can bring you back to a room.
Our staff is committed to answering your questions and addressing your concerns as they arise. We understand the heightened level of uncertainty that will be with us all for the foreseeable future and we are dedicated to continuing to offer everyone the highest quality of care going forward. Information on Coronavirus is being updated on a daily basis and, as such, our strategies to best serve you will be subject to changes accordingly. Remember, children are doing particularly well and, as always, we appreciate your patience and understanding!
If you have general questions regarding COVID-19, please check out the Monroe County Coronavirus website or call the general hotline at 1-888-364-3065.
